We fine tune discerning residences and work with domestic staff to entrench impeccable standards of service and organisation.

A new book by Martin Higgins

From Chaos To Calm

How to create and maintain a perfectly run household

Tips and systems that balance the needs of your house as well as the need of your staff. 

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Through Martin’s professionalism, reliability, diplomacy and his extensive experience in all fields of private service, his clients have trusted him to interview, hire, train and supervise staff; manage several estate’s administration as well as manage on a ‘hands-on’ basis, the daily running of multiple residences.

It is this experience, knowledge, diligence, and reliable systems that Martin has decided to share with the hope that all households will have access to the chance of becoming a harmonious home.

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Household organisation

We have over 20 years experience in household management. We can fine tune the layout and improve storage systems in any room of your home, including the kitchen, laundry or dressing room, as well as detailing flaws or performing a full service of home re-organisation working with your interior architects and designers.

staff management

We have managed both small family homes and large private estates. We have particular expertise in the hiring, training and management of both existing and new household staff. Whether it’s breaking in new staff, teaching new skills, efficiency or etiquette training. We can help!

events & travel

We provide bespoke concierge services, party planning, international shopping, PAs and support staff to all areas of your busy life. We can provide a full service of managed staff, or train you or your existing staff in any skills required and provide ongoing support.

testimonials

"Thank you so much for looking after us again so well"

Ducal Household, London  

"Thanks for looking after me so wonderfully well"

UHNWI Client, London

" Thank you once again for helping to make our lives so pleasant…"

Private Client, Fifth Avenue, NYC

"..you know just what to do and how to do it…’

Private Client

"What would we do without you?! Your work is beyond reproach: always thoughtful, elegant and highly professional.."

Private Client

"…we depend on your leadership and advice more and more and seem to need you more and more…"

Private Client

"…so thrilled to have you supervising our homes. No one has your magic or your touch. You are a dear man and an angel"

Private Client

"What would we do without you?! Your work is beyond reproach: always thoughtful, elegant and highly professional.."

Private Client

"Your support has helped the efficiency of our home and lives. We share more precious family moments together as a consequence. Thank you."

Family Household, North London

"Thank you so much for looking after us again so well"

Ducal Household, London  

"Thanks for looking after me so wonderfully well"

UHNWI Client, London

" Thank you once again for helping to make our lives so pleasant…"

Private Client, Fifth Avenue, NYC

"..you know just what to do and how to do it…’

Private Client

"What would we do without you?! Your work is beyond reproach: always thoughtful, elegant and highly professional.."

Private Client

"…we depend on your leadership and advice more and more and seem to need you more and more…"

Private Client

"…so thrilled to have you supervising our homes. No one has your magic or your touch. You are a dear man and an angel"

Private Client

"What would we do without you?! Your work is beyond reproach: always thoughtful, elegant and highly professional.."

Private Client

"Your support has helped the efficiency of our home and lives. We share more precious family moments together as a consequence. Thank you."

Family Household, North London

Martin Higgins, House Martin of London